Sole Official Divan Istanbul RetailerHandcrafted Premium ChocolateBoutique CakesParisian MacaronsTraditional Turkish DelightsWhite City, Baku
Help & Support
Frequently Asked Questions
Answers to the most frequently asked questions about L'Oben Premium luxury chocolate boutique and our products.
L'Oben Premium is the sole official retailer of Divan İstanbul in Azerbaijan; our boutique is at 2-ci Yaşıl Ada küçəsi in Ağ Şəhər (White City), Baku, open every day from 08:00 to 23:30. This page answers the questions we are asked most: what we sell, how to place an order, delivery and corporate gifting, opening hours and the address. If your question is not covered, message us on WhatsApp or call +994 51 324 64 34.
What is L'Oben Premium?
L'Oben Premium is the sole official retailer of Divan İstanbul in Azerbaijan. Our boutique in Ağ Şəhər (White City), Baku, offers handmade chocolate, boutique cakes, Parisian macarons and traditional Turkish delight made to Divan recipes that date back to 1956. Open every day, 08:00–23:30.
Is Divan chocolate sold in Azerbaijan?
Yes. Divan İstanbul products are sold in Azerbaijan through L'Oben Premium — we are the brand's only official distributor in the country. You can buy original Divan chocolate, Turkish delight, macarons and cakes at our boutique in Ağ Şəhər, Baku, or order via WhatsApp: +994 51 324 64 34.
What products does L'Oben offer?
The boutique carries four main categories: handmade chocolate (pralines, madeleines, ardoise and the Divan Collection Box), boutique cakes by Divan's pastry chefs (Forêt Noire, Framboise, Rococo and more), Parisian macarons in a range of flavours, and traditional Turkish delight with pistachio, pomegranate, date, almond or chocolate coating.
How can I place an order?
You can order in two ways: visit our boutique at 2-ci Yaşıl Ada küçəsi, Ağ Şəhər, or message our WhatsApp line at +994 51 324 64 34. Phone calls and email to oturk@tansanmmc.net also work. There is no online cart or payment on the site — orders are confirmed directly with our team.
Do you deliver within Baku?
Yes, we deliver across Baku. Delicate items such as chocolate and cakes travel under temperature control so they arrive fresh and intact. Share your address and preferred time when you order and our team will propose a delivery slot. For exact terms, message WhatsApp: +994 51 324 64 34.
Do you offer corporate gifts?
Yes. We produce corporate gifts — premium chocolate, Turkish delight and macaron boxes personalised with your logo and brand colours. Gift programmes for partners, clients and staff, wholesale supply, a formal contract and invoice-based payment are all available. Request a quote on WhatsApp or at oturk@tansanmmc.net.
What are L'Oben's opening hours?
The boutique is open every day of the week, weekends included, from 08:00 to 23:30. The cafe keeps the same hours. Hours may change on public holidays, so it is worth checking on +994 51 324 64 34 before you set out.
Where is the L'Oben Premium boutique located?
The boutique is at 2-ci Yaşıl Ada küçəsi in Ağ Şəhər (White City), Baku — coordinates 40.381224, 49.885727. Use the Google Maps embed at the bottom of this page to navigate, or call +994 51 324 64 34 for directions. Open daily, 08:00–23:30.
Which payment methods do you accept?
In the boutique we accept cash and bank cards, contactless included. Corporate and wholesale orders can be settled by bank transfer against a contract and invoice. There is no online payment on the website. For the exact terms that apply to your order, message WhatsApp: +994 51 324 64 34.
What is the minimum quantity for a corporate order?
The minimum order quantity depends on the box type and the level of personalisation. For wholesale and HoReCa supply the minimum volume is set individually by product category. For exact terms on quantity, budget and delivery date, contact us on WhatsApp (+994 51 324 64 34) or at oturk@tansanmmc.net.
Can you print our logo on the gift boxes, and how long does it take?
Yes. Boxes, ribbons and greeting cards are personalised with your logo and brand colours, and we send a design proof for approval before production. Lead time depends on order volume and the level of personalisation — the exact date is confirmed with your quote. For large volumes and holiday periods, please get in touch well in advance.
How should the chocolate and cakes be stored?
Keep chocolate in a cool, dry place away from strong odours and direct sunlight; storing it in the fridge can leave a pale bloom on the surface. Boutique cakes must be kept refrigerated and are best eaten fresh, as soon as possible. Our boutique team can advise on any specific item.
Can I get ingredient, allergen and halal information?
Yes. Products are made to Divan İstanbul recipes and may contain milk, eggs, gluten, nuts or soy; some cakes contain liqueur. For confirmed information on a specific item's full ingredient list, allergens and halal status, message us on WhatsApp or ask our team in the boutique.
Can I order through Wolt or Bolt Food?
At the moment orders are taken via WhatsApp, by phone and in the boutique itself. Our presence on Wolt, Bolt Food and other delivery apps may change — for the current answer, message +994 51 324 64 34. Delivery within Baku is arranged directly by us.
Where can I see your prices?
Cafe prices are listed in AZN (₼) on the menu page of this site. Boutique collections — chocolate, cakes, macarons and Turkish delight — are made to order, so the price depends on box size and contents and is quoted on request. Message us on WhatsApp for a current quote.
Is there a cafe at the boutique?
Yes. The cafe inside our Ağ Şəhər boutique serves espresso, cappuccino, latte macchiato, Turkish coffee and hot chocolate, and you can enjoy Divan desserts on site. The cafe is open daily from 08:00 to 23:30; the full menu and prices are on the menu page of this site.
Still Have Questions?
Message Us on WhatsApp
Contact our sales team directly to get detailed information about our products, order conditions, pricing (bulk/corporate orders), or other inquiries.
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