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Privacy Policy

Last updated: 19.05.2026

This Privacy Policy defines the rules for collecting, processing, storing, and protecting users' personal data at service points and the official website (or official domain name) managed by L'Oben (hereinafter — 'Cafe'). This policy has been prepared in accordance with the requirements of the Law of the Republic of Azerbaijan 'On Personal Data'.

1. Collected Personal Data

When you use our services, the following data may be collected and processed:

  • Identification and contact information: Your first name, last name, phone number, and email address (when voluntarily provided during table reservation, feedback, or loyalty programs).
  • Financial Data: Only masked data of bank cards permitted by law during non-cash payments (full card details or PIN codes are in no way recorded or stored by us).
  • Digital Data: Cookies, IP address, browser type, and duration of use when you visit our website.

Note: Access to the free Wi-Fi network provided in the café is password-protected. No personal data, registration numbers or device information is collected or processed while using the Wi-Fi.

2. Purposes of Data Processing

Your personal data is used for the following legal and commercial purposes:

  • Providing you with high-quality cafe services, management of table reservations.
  • Management of loyalty programs, sending notifications about special offers, campaigns, and updates (based on your formal consent).
  • Conducting analysis to increase customer satisfaction.
  • Fulfilling legal obligations arising from the legislation of the Republic of Azerbaijan.

3. Protection and Security of Personal Data

The Cafe implements modern technical and organizational security measures (encryption, access restrictions, etc.) to ensure the security of your personal data and to prevent the risks of unauthorized access, accidental loss, alteration, or disclosure.

4. Data Sharing with Third Parties

Users' personal data is not transferred, sold, or shared with third parties, except in cases provided by the legislation of the Republic of Azerbaijan (e.g., official and legal requests of state and law enforcement agencies) and partners directly necessary for providing the service (e.g., SMS providers, payment systems).

5. Users' Rights

According to the Law of the Republic of Azerbaijan 'On Personal Data', you have the following rights:

  • To obtain information on whether your personal data exists in the Cafe and to become familiar with its content.
  • To request correction or updating of incorrect, inaccurate, or outdated data.
  • To request complete erasure or suspension of processing of your personal data, provided it does not conflict with legislation.

6. Contact

If you have any questions, suggestions, or requests regarding the privacy policy, you can contact us through the following means:

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